Opa Need Global (“we,” “our,” or “us”) respects the privacy of our users. This Privacy Policy explains how we collect, use, and protect information when you use our mobile application, website, and related services (together called the “Platform”).

By using Opa Need Global, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information to provide our services:

• Personal Information: Name, email address, phone number, and location (if shared by the user).
• Donation Information: Details of items posted for donation (photos, categories, and descriptions).
• Device Information: IP address, device ID, operating system, and basic usage statistics.
• Communication Data: Messages exchanged through the app between donors and recipients.

2. How We Use Information

We use the collected information only for:

• Connecting donors and recipients.
• Improving the app’s functionality and user experience.
• Preventing fraud, abuse, or misuse of the platform.
• Ensuring safety by monitoring inappropriate content.
• Providing customer support and responding to inquiries.

We do not sell or rent user data to third parties.

3. Data Sharing and Security

• Information may be shared only with trusted service providers (e.g., hosting, security) for app functionality.
• Data is stored securely using encryption and industry-standard protections.
• Access to data is limited to authorized team members only.

4. User Rights

Users have the right to:

• Access and update their personal information.
• Request account deletion along with related data.
• Report any misuse or suspicious activity directly through the app or by email.

5. Children’s Privacy and Protection

Opa Need Global is committed to protecting children from harmful or abusive content.

• The app strictly prohibits content or behavior that promotes child sexual abuse, exploitation, or any harmful activity.
• Any violation will result in permanent account suspension and may be reported to legal authorities.
• Users under the age of 13 (or the age defined by local law) should use the app only under parental or guardian supervision.
• Reporting and moderation tools are built-in to ensure a safe environment for minors.

6. Compliance with Google Play Policies

Opa Need Global follows Google Play Developer Program Policies and international privacy standards, including:

• Transparent handling of user data.
• Requesting consent before accessing sensitive permissions.
• Prohibiting harmful or misleading content.

7. User Responsibilities

We encourage all users to:

• Donate items honestly and safely.
• Verify the identity of other users before in-person meetings.
• Avoid sharing sensitive financial details directly with others.

Opa Need Global provides a platform for connection but is not responsible for offline interactions between users.

8. Updates to Privacy Policy

This Privacy Policy may be updated from time to time. Updates will be posted here with a new effective date. Continued use of the platform means acceptance of the updated terms.

9. Contact Us

For questions, complaints, or data removal requests, contact us:
 Email: support@global.opaneed.com
 Website: https://global.opaneed.com